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    About

    Vision

    Values

    Structural Overview

    Governance and Operational Sub-Committees

    THO Enrollee Demographics

    Total Healthcare Otara is your local Primary healthcare Organisation(PHO).We are team of professional health providers including local GPs, practice nurses, community health workers, health promoters, clinical assistants, primary care educators, project facilitators and administrators.

    THO has two key providers, The East Tamaki Healthcare (group of 12 GP practices) who are the medical providers and Otara Health Charitable Trust, who are our community health providers.

    Vision
    To work in partnership with our communities to improve the health status of all, with particular emphasis on high needs populations including Maori, Pacific, and Asian communities.

    To achieve recognition from its stakeholders and the community for the way in which THO’s providers exhibit leadership and innovation in the design and delivery of its health services to high needs patient populations.

    Values
    Total Healthcare Otara is committed to the following core values:

    • Comprehensive healthcare - Providing high quality, community-based health care services
    • Culturally competent - Treating people with respect including understanding individual and cultural differences
    • Accessible - Offering affordable and accessible services including after-hours services
    • Holistic - Aiming for total wellness
    • Innovative - Actively seeking innovative and better ways to deliver services
    • Collaborative - Working with other health providers to provide more effective services

    Structural Overview

    Total Healthcare Otara is a Charitable Trust and is governed by the Board of Trustees.

    The Trustees of Total Healthcare Otara are:

    Name Position Representative Occupation
    Willie Ropata ChairmanExecutive Committee, Health Outcomes Committee Maori Teacher
    Len Brown Trustee Community Mayor
    Tupou Manapouri Health Outcomes Committee Pacific Teacher
    Dr Richard Hulme Executive Committee, Clinical Director THO, Chairman of Health Outcomes Committee Medical General Practitioner
    Dr Kanti Patel Trustee Medical General Practitioner
    Ranjna Patel Chairperson of Executive Committee, Medical Practice Manager
    Navin Patel Chairman Audit & Finance Committee Medical Chartered Accountant
    Dr Ellis Situe Trustee Medical General Practitioner, Consultant
    Dr Nikhil Zaveri Trustee Medical Operations & IT Manager
    Ian Johnson Trustee Other Health Pharmacist
    Karen Sutton & Jordan Situfu Salesa Trustee Other Health Physiotherapists

     

     

    The Board of Trustees meets monthly.

    Governance and Operational Sub-Committees

    The Board have 3 functioning Sub-Committees for which they have delegated operational duties and responsibilities to. The day to day operations of Total Healthcare Otara are managed by the Executive Committee, the clinical governance is overseen by the Health Outcomes Committee and matters related to frameworks for internal processes of Audit and Financial Management are managed by the Audit and Finance Committee.

    Total Healthcare Otara utilize committees and groups for advise, management and leadership. These committees/groups include –

    • Maori Health Steering Group – led by Mr Willie Ropata
    • Pacific Health Steering Group – led by Mrs Tupou Manapouri

    THO Enrollee Demographics

    The current enrolled patient population is 95,000 due to the addition of two practices post 30th June 2010.

    For the period ended 30th June 2010, Total Healthcare Otara had 84,719 enrollees having the following break up:

    total healthcare otara enrollees by age

    • THO has a predominantly young and growing population consisting of 50% under 24 years
    • Of the total population 31% are below the age of 14 years making child health especially immunisation a major priority area.

    total healthcare otara enrollee demographics - ethnicity

    • 51 % of the enrolled population are Pacific
    • 15 % of the enrolled population are Maori, and
    • 34% of the enrolled population are Other Ethnicities

    total healthcare otara enrollee demographics - deprivation

    • 57% of the enrolees living a NZDepIndex 5 area